Our Staff

Jessica Pohto
Executive Director
Jess’ lifelong passion for community service began in her hometown of Fairport Harbor, Ohio, where the spirit of helping others was a way of life. After moving to Atlanta for a role at Allstate Insurance, she discovered the Atlanta Community ToolBank in 2003, quickly becoming a dedicated volunteer and later serving on the Atlanta board and taking the role of president during the formation of ToolBank USA.
Her commitment to service continued after relocating to Chicago in 2009, where she joined several nonprofit boards and serving on the Board of Directors for Windy City ToolBank. From hands-on work in the warehouse to deploying disaster relief supplies, Jess has always prioritized direct impact. In 2024, she deployed to Asheville with a trailer full of disaster buckets, a service trip that reinforced her desire to transition full-time into the nonprofit sector.
In 2025, Jessica took on the role of Executive Director of the Windy City ToolBank while also serving as the Midwest Territory Manager for ToolBank Disaster Services. She is committed to strengthening nonprofit collaboration, ensuring organizations have the tools and resources needed to focus on their missions.
Beyond her work, Jessica is passionate about home renovations, classic car and motorcycle restoration, crafting, and animal rescue. She lives in Lakeview with her husband, their dog Ernie, and a rotating cast of foster dogs finding their forever homes.
Favorite tool: Oscillating Tool
Schedule to Meet with Jess! Your Location, Our Warehouse or Online!